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Frequently Asked Questions

Find answers to common questions about FileMint

General

What is FileMint?

FileMint is a free online platform offering 28+ tools for file conversion, processing, and manipulation. All processing happens in your browser, ensuring your privacy and data security.

Is FileMint really free?

Yes! All our tools are 100% free to use with no hidden costs, subscriptions, or limitations. You can use them as many times as you want.

Do I need to create an account?

No account required! You can start using any tool immediately without signing up or providing any personal information.

Privacy & Security

Are my files safe and private?

Absolutely! All file processing happens entirely in your browser using client-side JavaScript. Your files never leave your device and are never uploaded to our servers. We have zero access to your files.

Do you store my files?

No, we don't store, collect, or have access to any files you process. Everything stays on your device.

What data do you collect?

We only collect anonymous usage statistics (which tools are used) stored in your browser's local storage. This data never leaves your device. You can view and clear this data anytime on the Analytics page.

Tools & Features

Which file formats do you support?

We support PDF, images (JPG, PNG, WebP), data formats (JSON, CSV, XML, YAML), text files, and more. Each tool page lists its specific supported formats.

Is there a file size limit?

Since processing happens in your browser, the main limit is your device's memory. Most modern devices can handle files up to several hundred megabytes without issues.

Can I use FileMint offline?

Yes! FileMint works as a Progressive Web App (PWA). After your first visit, many tools will work offline. You can install it on your device for quick access.

Do the tools work on mobile devices?

Yes, all tools are mobile-responsive and work on smartphones and tablets. The interface adapts to your screen size for the best experience.

Technical Questions

Which browsers are supported?

FileMint works on all modern browsers including Chrome, Firefox, Safari, and Edge. We recommend using the latest version for the best experience.

Why is processing slow on my device?

Processing speed depends on your device's capabilities. Large files or complex operations may take longer on older devices. Try using a more powerful device or processing smaller files.

Can I use FileMint for commercial purposes?

Yes! You're free to use FileMint for personal, educational, or commercial purposes.

Support

I found a bug. How do I report it?

Please contact us through our contact form, email (azeemmustafa1252@gmail.com), or WhatsApp (+92 329 4506959). We appreciate bug reports and will work to fix issues quickly.

Can you add a specific tool?

We're always looking to add new tools based on user needs! Send us your suggestions via the contact form or email.

How can I get help with a tool?

Each tool page has instructions. If you need additional help, contact us through any of our support channels listed on the Contact page.

Still have questions?

We're here to help! Contact us and we'll get back to you as soon as possible.